Shipping Policy
Shipping Policy – VLXBUILDS
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Same-Day Shipping:
Orders placed and verified before 4:00 PM EST are shipped the same business day. Orders confirmed after 4:00 PM will ship the next business day. -
Order Delays:
If there is any delay in the order handling process, the customer will be promptly contacted and informed of the situation. -
Shipping Method:
All orders are shipped via UPS Ground with a signature required upon delivery, unless the customer requests no signature. -
Tracking Information:
Once an order is fulfilled, the customer will receive an email notification with tracking details. -
Loss or Damage Responsibility:
vlxbuilds.com is responsible for any loss or damage that occurs during transit. We will provide a replacement or refund for affected orders.⚠️ If the customer waives the signature requirement, they assume responsibility once the package is marked delivered by the shipping carrier.
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Shipping Fees:
All orders include a shipping fee, which is shown and selectable at checkout. Fees may vary based on the product type and destination.